This Award Category is proudly sponsored by

Entry Criteria

This category will reward a pub that clearly proves its excellence in Customer Service which is demonstrated through staff training and initiatives, customer loyalty schemes, media coverage/reviews and evidence of customer feedback.

Entry Process

Online Entry

All entries are submitted online. Please visit the Enter Online page to submit your entry to the.

Note: The application form allows you to attach up to 3 photos to support your application (optional). These can be images of the premises, outdoor area, menus or promotional flyers. You should have these files available before starting your application.

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